Hi, i have a pending promotion for Absolute Poker. It says "Security Absolute Poker", it has been like this for a few days now and i dont know what it means....any help would be great, thanks in advance.

Hello Izzit,

I am pleased to inform you that we are now in the process of verifying your account, however, the poker room has informed us that you haven't filled out the missing personal information in your AP account. We would like to remind you that if any personal information is missing the promotion will not be approved. Don't miss out on free money just because of some missing information.

Please follow the steps below in order to update your personal information for AP:

1. Login to your account
2. Go to the top left of the lobby page and click on the “My account”
3. Then click on Update Profile
4. Once you have updated your personal information click on the “Submit”
Button.

Let us know as soon as you've followed those steps.

Best regards,

ddanivh
Support Team
PokerSource.com

Hi, i was certain i had fully completed it befor but none the less i have done as you said just to be sure

Hello Izzit,

Thank you for filling out the missing information.

We are pleased to inform you that your promotion has been successfully PRE-Approved. We will now verify your account details with the poker room and as soon as they confirm everything is correct, we will approve you and send you a confirmation email. The funds will be deposited within 3-5 days from the moment you get this email.

Best regards,

ddanivh
Support Team
Pokersource.com