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 Post subject: what to do
PostPosted: Fri Nov 30, 2012 8:06 am 
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PSO User

Joined: Sun Oct 25, 2009 2:53 pm
Posts: 2
hello
I registered early this month via pso to the RedKings poker.
I was too fast on this issue :idea: and I contacted the red king Customer Service. they were unable to help me with this issue :oops: and asked to contact the poker source.

Originally I waited for some message from pso, but when it was not shown forgot the matter.
now I remembered again the earlier...
maybe I made a regular habit, all in the wrong order :wall:
like to hear what we can do about it now at the end of month? too late?


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 Post subject: Re: what to do
PostPosted: Fri Nov 30, 2012 9:27 am 
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Moderator
Moderator

Joined: Fri Mar 30, 2007 12:52 am
Posts: 1665
Hi jarsna!

We have checked your PokerSource account and see that you have not successfully completed the registration steps for the redkings promotion. Please go back to our promotion registration page and complete the following procedure for your free money promotion:

http://www.pokersource.com/free-poker/money/

1) Please choose a IB room promotion.
2a) Then download the poker room via our link. (You don't have to download the software and register again if you've already done this step, please proceed to the next step)
2) You will then see a screen to login to your existing PokerSource account
3) Enter your poker room account information.

This will create the promotion in our system and a 'Pending' button will show on your account area. Please note that you do not need to click on the 'Pending' button.

We will then pre-approve your account and your promo status will change to Ready to Verify. The poker room will be notified and verify your details for final approval. Funds will then be deposited within 5 business days after the room approves your account.


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