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 Post subject: lock poker bankroll denied
PostPosted: Fri Mar 29, 2013 6:04 pm 
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PSO User

Joined: Wed Feb 20, 2013 5:14 am
Posts: 2
I did every step properly. deposited 600 and played up to 1200 VIP points. downloaded lock poker and signed up with promo code and everything. why am i being denied very frustrating.


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 Post subject: Re: lock poker bankroll denied
PostPosted: Sun Mar 31, 2013 11:11 am 
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Moderator
Moderator

Joined: Tue Jun 23, 2009 12:01 pm
Posts: 1150
Hello -

Lock Poker has replied that your account "John953" does not exist in their system. Please double check your Lock Poker username/email was submitted correctly or send us the correct player username and we'll be happy to resubmit the promotion to the room for verification and approval.

If you have any additional questions please do not hesitate to contact us via email help@pokersource.com

Thanks!


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 Post subject: Re: lock poker bankroll denied
PostPosted: Fri Apr 05, 2013 4:59 pm 
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PSO User

Joined: Wed Feb 20, 2013 5:14 am
Posts: 2
I am happy to tell everyone that pokersource was efficient and went above and beyond to help me resolve this matter and i received my free money as promised. two thumbs up POKERSOURCE


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 Post subject: Re: lock poker bankroll denied
PostPosted: Fri Apr 05, 2013 7:35 pm 
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Moderator

Joined: Tue Jun 23, 2009 12:01 pm
Posts: 1150
John953 wrote:
I am happy to tell everyone that pokersource was efficient and went above and beyond to help me resolve this matter and i received my free money as promised. two thumbs up POKERSOURCE


Awesome!! :mrgreen:


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