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 Post subject: Carbon gift card
PostPosted: Thu Aug 15, 2013 4:41 pm 
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PSO User

Joined: Thu Aug 15, 2013 4:39 pm
Posts: 1
Hello
I receive email my gift card is shipped,and i not received my carbon account.
Please check,my order:ps36197-403649
Thanks


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 Post subject: Re: Carbon gift card
PostPosted: Fri Aug 16, 2013 9:12 am 
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Moderator
Moderator

Joined: Fri Mar 30, 2007 12:52 am
Posts: 1665
Hi!
With the Carbon Poker Gift certificates the funds are directly deposited into your Carbon Poker account within 3 business days. so the funds should reach your poker account in the next 24 hours.
Good luck in the tables!


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 Post subject: Re: Carbon gift card
PostPosted: Fri Aug 16, 2013 1:06 pm 
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Site Admin
Site Admin

Joined: Tue May 04, 2004 2:13 pm
Posts: 3717
Just to clarify the above reply:

Unlike Cake and Party gift cards, which we fulfill ourselves via a player to player transfer, Carbon gift cards are fulfilled by Carbon directly via email request. Therefore, we have no control over how long the process takes, although it is usually 3 days or less.

We'd like to apologize for the delay, but there is nothing we can do to expedite the process. Another email has been sent to Carbon as a reminder on your behalf.

If it isn't in your account by Monday, please post again, thanks.


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 Post subject: Re: Carbon gift card
PostPosted: Thu Nov 07, 2013 7:46 am 
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PSO User

Joined: Wed May 21, 2008 10:25 pm
Posts: 1
ok the ? I have about the gift card is that I hadn't cleared my cookies before I did all this jazz then I read down a lil farther and it said to clear cookies so I don't know if I should go ahead with it or what but im gonna wait n see what u guys sugest I do ty






adampba


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 Post subject: Re: Carbon gift card
PostPosted: Thu Nov 07, 2013 9:57 am 
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Site Admin
Site Admin

Joined: Tue May 04, 2004 2:13 pm
Posts: 3717
Adampha,

Sadly, the Carbon gift cards are no longer available. Carbon no longer does player to player transfers and asked us to remove them back in early September, sorry.


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