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 Post subject: support help
PostPosted: Mon Sep 09, 2013 11:18 am 
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PSO User

Joined: Mon Sep 09, 2013 11:08 am
Posts: 2
dear support!
i have 2 problems now:
1. my username is toretoretore. i registered the email toretoretore@mail.com with pokersource.
But i forgot my password to this mailbox and can not enter it now!!!
Can you change my mail to toreplustore@mail.com?
thank you
2. I opened Titan poker account on 29th August 2013, made a deposit and started playing. But after verification with pokersource i didnt get extra 2500 points that were a bonus for August.
Why is that so?


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 Post subject: Re: support help
PostPosted: Wed Sep 11, 2013 5:42 pm 
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PSO User

Joined: Mon Sep 09, 2013 11:08 am
Posts: 2
hello!
i am still waiting for your reply...


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 Post subject: Re: support help
PostPosted: Thu Sep 12, 2013 6:34 am 
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Site Admin
Site Admin

Joined: Tue May 04, 2004 2:13 pm
Posts: 3717
Your email has been updated. Our apologies for the delay in response time.

As for the bonus points, the date you gave us was Sept 3rd, but since you created the account with Titan in August we've added 2500 bonus points to your account balance.

Good luck on the flop!


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