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 Post subject: Please help can not register for mybet poker
PostPosted: Thu Jul 30, 2015 10:09 pm 
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PSO User

Joined: Wed Dec 31, 1969 7:33 pm
Posts: 20
Please help Pokersource support.

I can not register for Mybet it says
"Dear visitor,Access to certain services on our website is currently prohibited for your place of residence or your state affiliate for legal reasons. We still thank you for your visit. If you feel you have received this message in error, please contact our customer service at support@mybet.com"

I am from Canada. I don't think this should apply to me.


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 Post subject: Re: Please help can not register for mybet poker
PostPosted: Fri Jul 31, 2015 10:54 am 
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Site Admin
Site Admin

Joined: Tue May 04, 2004 2:13 pm
Posts: 3717
Wetbrain33...I'm not that great with geography, but is it possible that you're so close to the US border that your IP address is coming up as USA?

I think this is an IP address issue, but I suggest you contact mybet directly and see if they can help. Sorry I can't do more.

Please keep in mind that if this is an IP issue, even if you solve it this time, you'll continue to have problems in the future. We run into this in New Jersey, where you must be within the borders of the state to play. However, if the IP shows you're not in NJ, even if you are, nothing can be done about it and you won't be able to log in.

Please post here with the outcome if you get the chance, thanks...and good luck on the flop!


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 Post subject: Re: Please help can not register for mybet poker
PostPosted: Thu Aug 06, 2015 6:14 pm 
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Joined: Wed Dec 31, 1969 7:33 pm
Posts: 20
I contacted mybet and they said that their service is not available for residents of Canada.

Sorry but I think the Points store needs an update.


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 Post subject: Re: Please help can not register for mybet poker
PostPosted: Fri Aug 07, 2015 11:07 am 
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Site Admin
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Joined: Tue May 04, 2004 2:13 pm
Posts: 3717
"Wetbrain33",

Before adding mybet to PokerSource I was supplied with a list of ineligible countries and Canada was not on it. I have reached out to our contact at mybet for clarity and will post here when I get a response.

Thank you for bringing this to my attention.


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 Post subject: Re: Please help can not register for mybet poker
PostPosted: Mon Aug 10, 2015 10:15 am 
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Joined: Tue May 04, 2004 2:13 pm
Posts: 3717
I've just been informed that mybet is blocking Canada IPs. PokerSource apologizes for this inconvenience.


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