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 Post subject: 888 +2500 PSO
PostPosted: Sun Mar 06, 2016 3:58 pm 
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PSO User

Joined: Sun Mar 06, 2016 2:35 pm
Posts: 1
good afternoon!
I registered the account 888 31 of January when there was an action + 25000 PSO.
However I have received instead of 10500 PSO 80000 PSO.
In my account it is written that I have registered the account on February 1, however I did it the 31st...


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 Post subject: Re: 888 +2500 PSO
PostPosted: Mon Mar 07, 2016 11:42 am 
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Joined: Fri Mar 30, 2007 12:52 am
Posts: 1665
barabanka wrote:
good afternoon!
I registered the account 888 31 of January when there was an action + 25000 PSO.
However I have received instead of 10500 PSO 80000 PSO.
In my account it is written that I have registered the account on February 1, however I did it the 31st...


Hi barabanka!
According to our records your 888 Poker promotion was registered on 2/1/2016, and not January, this is why the extra points were not credited in your account. :(

If you wish to receive the Room of the Month extra points, it is mandatory that you provide proof of the day your account was created, so we can verify your account was created on Jan 31st as you stated. This can be your welcome email from the poker room, a screenshot that will reflect the day the initial deposit was made,etc.
Feel free to send the required proof to our support email address: help@pokersource.com


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