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 Post subject: 888 free gift. PSO 888 not valid
PostPosted: Sun May 15, 2016 5:19 am 
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PSO User

Joined: Sun May 15, 2016 5:14 am
Posts: 2
Hello!
i registered and verified my account at 888 poker. i tried to make a deposit with bonus code PSO888, but i got message that it is not valid. I contacted live support,
but they told me they dont know this code and never heard about pokersource...
I downloaded poker client using your link, my username is Panorin .
I wonder if my account can be verified, cause im playing now.
thanks


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 Post subject: Re: 888 free gift. PSO 888 not valid
PostPosted: Sun May 15, 2016 12:10 pm 
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Site Admin
Site Admin

Joined: Tue May 04, 2004 2:13 pm
Posts: 3717
Jatrinoc,

I'm not sure why our bonus code didn't work, as it works for everyone else, but I wouldn't be too concerned about what Live Support said. As long as you used our link you should be fine.

I can't find you in our database. You need to create a PokerSource account before I can verify it with a room.

Let me also suggest that you contact support again, preferably by email next time, and ask them which affiliate you're linked to.


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 Post subject: Re: 888 free gift. PSO 888 not valid
PostPosted: Mon May 23, 2016 5:42 am 
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PSO User

Joined: Sun May 15, 2016 5:14 am
Posts: 2
Hello!
i downloaded poker client using your link, BUT BONUS CODE IS NOT VALID, and its not my fault.
Now my account is denied.
But i did everything right and even warned you that bonus code is not valid.


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 Post subject: Re: 888 free gift. PSO 888 not valid
PostPosted: Mon May 23, 2016 7:59 am 
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Site Admin
Site Admin

Joined: Tue May 04, 2004 2:13 pm
Posts: 3717
888 said you are tracked to another affiliate. That is why your account was denied. It had nothing to do with the Bonus Code and there is nothing we can do on our end, sorry. 888 will not re-track a player once the player is tracked to someone else.

If you feel this is incorrect, you'll need to contact 888 Support, as they won't share affiliate information with us. Again, our apologies.


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