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 Post subject: Absolute poker blocked account
PostPosted: Sat Apr 02, 2011 5:43 am 
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PSO User

Joined: Fri Apr 01, 2011 12:13 pm
Posts: 1
I registered Absolute poker via Pokersource.
I deposit 100USD only.
I do not played any hands.
Me account is blocked (i am one account on Absolute poker 100% only...
I write security@absolutepoker.com:
System write my:
Your account is temporarily unavailable.Please contact us via email at security@absolutepoker.com.Why?
User:JohnyXXX
After two day:
Dear Jan,

Thank you for contacting us.

Please be informed that your account has been permanently disabled because our Security and Fraud Detection Team has tagged it as high risk.

This decision was made in accordance with section 8.2 of our user agreement "Account Closure and Forfeiture/Termination", published on our website: http://www.absolutepoker.com/support/terms-and-conditions/.
I am very flustration
Who help me...


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 Post subject: Re: Absolute poker blocked account
PostPosted: Mon Apr 04, 2011 10:55 am 
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PSO Silver
PSO Silver

Joined: Tue Jan 18, 2011 9:22 am
Posts: 74
Hello JohnyT,

Unfortunately we do not have access to the poker room system, therefore we are unable to check your account. Due to their customer security policies they won't be able to provide us with the reason of why your account has been blocked. We would kindly suggest you to contact them directly for further information on regards to this matter.

Your time and understanding is greatly appreciated by us!

Kind Regards,

PkrN!n*
Support team
PokerSource.com


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