I signed up for an AP bankroll but was denied, I later realised I had not yet completed my personal details in pokersource. So I tried again at UB and made sure all details were consistent, what I saw in my profile was what I saw in UB, as you suggested. Denied again! I emailed support and they told me its because I used a different phone number to verify my account to what I entered in both my pokersource and UB profile. This was because verification was SMS, I used my mobile number, but for my personal details I used my home number as this is first number I give anyone. This number was in my pokersource details so I thought everything would match ok, it wasn't very clear that we should be using phone number used to verify account
I have added my mobile number to my UB profile now. Is it possible you could resubmit my application for UB as I am very excited by the look of this poker room, I already have accounts with the other poker rooms so this was my last hope! Also, would I be able to retry AP again in six months if I update my details in AP? It would be really great to take advantage of this great offer at this room in the future!! many thanks!!