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Has anyone received a cashout request from Cake poker this year?
Yes 0%  0%  [ 0 ]
No 100%  100%  [ 2 ]
Total votes : 2
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 Post subject: Cake poker cashout request
PostPosted: Sat May 05, 2012 12:55 pm 
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PSO User

Joined: Sat Sep 20, 2008 12:06 pm
Posts: 1
I have been a member of Cake poker for the last 8 months. I submitted a cashout request on 1/14/2012 and still have not received a check. I have inquired several times with Cake poker support and always receive the same "please be patient" response.
I see that Pokersource is featuring the Cake Poker site this month. Is there anything that Pokersource can do to help me with this issue?
Have any U.S. players on this site received a cashout request from Cake poker this year? If so, how long did it take?
Thanks


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 Post subject: Re: Cake poker cashout request
PostPosted: Sun May 06, 2012 2:56 am 
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PSO User

Joined: Sun May 06, 2012 2:54 am
Posts: 1
I didn't receive anything either, just gave up


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 Post subject: Re: Cake poker cashout request
PostPosted: Mon May 07, 2012 8:45 am 
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Moderator
Moderator

Joined: Tue Jun 23, 2009 12:01 pm
Posts: 1150
Hello -

Unfortunately PokerSource will not be able to assist you in your cash out request. We have heard Cake Poker has been unusually slow processing cash out requests. :(

If you are having trouble depositing, you can convert your points into a Cake gift card and we’ll make the deposit for you, typically in less than 24 hours. Poker room gift cards start at only 2,500 Points and are available exclusively at PokerSource. Please note, players will not receive the deposit bonus if using a gift card to fund their account.


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