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 Post subject: Ladbrokes - Free Poker Gift
PostPosted: Wed Mar 05, 2014 6:31 pm 
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PSO Bronze
PSO Bronze

Joined: Sat Feb 14, 2009 10:04 am
Posts: 27
Hi!

Yesterday, I received an e-mail from PokerSource being informed that my account had not been approved by Ladbrokes Poker. The possible reasons listed on the e-mail were these:

You did not enter the correct bonus code or download the poker room software using the links from our site and therefore are not tracked to PokerSource for this promotion. Yes, I used PokerSource's link to create my account (I have also cleared cookies before doing it), and yes, I entered the bonus code "PokerSource" when creating my account.

You have not met the playing requirements or the requirements set by the poker room i.e. incomplete or inaccurate account information. I have checked my account and I have 1081.86 status points (more than the required 1000).

Your personal information that you provided us cannot be ver ified or is linked to another account. My username (login) is tezzeret. However, my screenname is tezzeret0. Could that be the problem?

You already had an account at this poker room or had the software previously installed on your computer and therefore are not tracked to PokerSource. No, I had never had an account at Ladbrokes, and no, I had never installed their software on my computer.

I would like to know what was the reason Ladbrokes gave you to deny my account, because I am certain I haven't done anything wrong.

Best regards,
Bruno


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 Post subject: Re: Ladbrokes - Free Poker Gift
PostPosted: Wed Mar 05, 2014 7:47 pm 
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Site Admin
Site Admin

Joined: Tue May 04, 2004 2:13 pm
Posts: 3717
Bruno...first, my apologies.

The actual reason your promotion with Ladbrokes was denied is because yesterday they informed us that they will no longer pay us for players from your country. I denied your account immediately in order that an email would be generated informing you of this so that you would stop playing there, if desired.

Again, my apologies for any inconvenience this caused you, and even though your account was only open for 3 days I'll be happy to compensate you with a bonus 10000 Points upon completion of your next promotion. Just make a post here letting me know, thanks.


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 Post subject: Re: Ladbrokes - Free Poker Gift
PostPosted: Wed Mar 05, 2014 8:03 pm 
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PSO Bronze
PSO Bronze

Joined: Sat Feb 14, 2009 10:04 am
Posts: 27
Thanks for the quick answer, JAYL.

That's sad news =(

I'll start a new promotion then, probably tomorrow. I think I'll create an account at BetOnline. Do I need to post my username here?


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 Post subject: Re: Ladbrokes - Free Poker Gift
PostPosted: Wed Mar 05, 2014 9:02 pm 
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Site Admin
Site Admin

Joined: Tue May 04, 2004 2:13 pm
Posts: 3717
Nope, just post here when you're done and I'll see it. Good luck on the flop!


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 Post subject: Re: Ladbrokes - Free Poker Gift
PostPosted: Thu Mar 06, 2014 6:02 am 
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PSO Bronze
PSO Bronze

Joined: Sat Feb 14, 2009 10:04 am
Posts: 27
Hey JAYL, I created an account at BetOnline. Can you please check if I am correctly tracked to Poker Source? No code was required during the registration, so I wasn't able to use the code PS200...


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 Post subject: Re: Ladbrokes - Free Poker Gift
PostPosted: Thu Mar 06, 2014 12:38 pm 
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Joined: Tue May 04, 2004 2:13 pm
Posts: 3717
BASoares wrote:
Hey JAYL, I created an account at BetOnline. Can you please check if I am correctly tracked to Poker Source? No code was required during the registration, so I wasn't able to use the code PS200...


BetOnline has confirmed that you are tracked to PokerSource :D

The code is only required when making the deposit, so that you get the bonus.


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 Post subject: Re: Ladbrokes - Free Poker Gift
PostPosted: Tue Mar 18, 2014 10:47 pm 
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PSO Bronze
PSO Bronze

Joined: Sat Feb 14, 2009 10:04 am
Posts: 27
Hi, JAYL!

I have finished my promotion at BetOnline, could you please check?


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 Post subject: Re: Ladbrokes - Free Poker Gift
PostPosted: Wed Mar 19, 2014 9:28 am 
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Site Admin
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Joined: Tue May 04, 2004 2:13 pm
Posts: 3717
BASoares wrote:
Hi, JAYL!

I have finished my promotion at BetOnline, could you please check?


I'll submit it today. Look for an email with BetOnline's response in a few days, thanks.


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 Post subject: Re: Ladbrokes - Free Poker Gift
PostPosted: Thu Mar 20, 2014 7:56 am 
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PSO Bronze
PSO Bronze

Joined: Sat Feb 14, 2009 10:04 am
Posts: 27
Hi!

I had pushed the finished button, but today my promo was back to pending... I pressed the finished button again. I have 1300.80 POP Points right now.


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 Post subject: Re: Ladbrokes - Free Poker Gift
PostPosted: Thu Mar 20, 2014 9:07 pm 
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Site Admin
Site Admin

Joined: Tue May 04, 2004 2:13 pm
Posts: 3717
BASoares wrote:
Hi!

I had pushed the finished button, but today my promo was back to pending... I pressed the finished button again. I have 1300.80 POP Points right now.


BetOnline showed under 600 POP Points, but their system may not be in real time. I'll resubmit your account over the weekend. Thanks for your patience.


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 Post subject: Re: Ladbrokes - Free Poker Gift
PostPosted: Thu Mar 27, 2014 7:08 pm 
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PSO Bronze
PSO Bronze

Joined: Sat Feb 14, 2009 10:04 am
Posts: 27
Thank you very much, JAYL! My PokerSource account was credited with the points today =)


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 Post subject: Re: Ladbrokes - Free Poker Gift
PostPosted: Fri Mar 28, 2014 10:08 am 
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Site Admin
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Joined: Tue May 04, 2004 2:13 pm
Posts: 3717
BASoares wrote:
Thank you very much, JAYL! My PokerSource account was credited with the points today =)


You're very welcome BASoares. Continued success at BetOnline & good luck in our Freeroll tomorrow!


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