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 Post subject: Tiger Gaming first deposit bonus
PostPosted: Tue Oct 25, 2016 4:33 am 
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PSO User

Joined: Tue Oct 25, 2016 4:18 am
Posts: 1
hello,pokersource. My account name in Tiger is pany2H. maybe it's not your problem, but I hope you can help me. I signed up through you on Tiger, made a Deposit of 100 dollarov, sent an email with a code and started to play, scored 15000 points, those 150 $ in rake, but have not received a single dollar of the bonus on the first Deposit from Tiger! I wrote to them and response was that they had not received my request for activation of this bonus!! You may be able to influence them somehow, as a serious affiliate? To me they don't want to listen. I don't understand why I have to ask for them, what honestly earned. If they don't care about their players, I'm just taking out my money and will not finish a game no this bonus to play any more at all.


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 Post subject: Re: Tiger Gaming first deposit bonus
PostPosted: Tue Oct 25, 2016 12:27 pm 
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Site Admin
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Joined: Tue May 04, 2004 2:13 pm
Posts: 3717
pany2H,

First, I'm sorry to hear about this. Yours is the first post regarding this topic.

I've asked our Tiger rep to look into this and will post here when I get a response, thanks.


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 Post subject: Re: Tiger Gaming first deposit bonus
PostPosted: Wed Oct 26, 2016 9:19 am 
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Joined: Tue May 04, 2004 2:13 pm
Posts: 3717
pany2H,

Reply from Tiger:

"Player didn't email in when he deposited initially, so the bonus for any of the rake/comp points generated prior could not be added. We won't be able to do anything about that. But he will still be able to claim the first deposit bonus if he makes another deposit."

I wish we could have done more, my apologies. I know it's small consolation, but I'll add another 2000 bonus points to your Tiger promotion when approved.

Again, I'm sorry things didn't work out.


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 Post subject: Re: Tiger Gaming first deposit bonus
PostPosted: Wed Oct 26, 2016 10:05 am 
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PSO User

Joined: Tue Oct 25, 2016 7:42 pm
Posts: 5
In TigerGaming to receive a bonus on the first deposit, after the deposit it is necessary to write on mail, with a request for inclusion of a bonus. Just like that the bonus won't join...
Mail is specified on the website TigerGaming, in the section of the promotion...


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 Post subject: Re: Tiger Gaming first deposit bonus
PostPosted: Fri Nov 25, 2016 5:30 pm 
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PSO User

Joined: Fri Nov 25, 2016 5:25 pm
Posts: 5
Hello
Can somebody tell me, how can I use this "PSTIGER" code?
I didnt find any field for it.
Im sure, that at sign up, there was no "affiliate" or any other code request.
Maybe I should email to tiger support this code like a deposit code?


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 Post subject: Re: Tiger Gaming first deposit bonus
PostPosted: Sat Nov 26, 2016 9:56 am 
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Site Admin
Site Admin

Joined: Tue May 04, 2004 2:13 pm
Posts: 3717
As long as you used the link from our site you should be "tracked" properly, but if you want to make sure just email Tiger Support and ask them and they should be able to tell you.

If Support says you're not tracked to PokerSource we may be able to get them to do it manually if you're not tracked to someone else already, thanks.


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